Webmaster with excellent design and content development skills as well as organization and management of website content and assets. Experience working on many platforms (Macintosh, DOS, UNIX). Knowledge of HTML (all versions) and JavaScript. Attention to detail, ability to work in a fast paced environment with changing priorities.

HTML	Graphic Design and Illustration
Adobe Photoshop	NCSA/Netscape
Adobe ImageReady	Adobe PageMill/SiteMill
Adobe GoLive	BBEdit/Notepad

Media Net Link, Inc.	June 1997 to current
Webmaster

Web services for businesses ( design, development, testing, implementation and support) for major Bay Area companies including the following:

• Design, development, implementation and support of Hewlett-Packards Partnership Web site which serves multiple levels of resellers, technicians and VARs.
• Developed and implemented Sun desktop.cd sales tool for Sun Microsystems which was included with all new workstations.
• Devleoped and implemented new site concepts for Minerva Systems, Blue Pumpkin and Digitivity.

InterNex Information Systems	1996 to June 1997
Webmaster

Owned and managed external and internal websites. Worked in close collaboration with sales, and marketing in creating a website which effectively represents and sells company services and solutions.

• Developed graphical look and navigational structure for external website.
• Collaborated with product managers and partners in creating new product demos for external website.
• Implemented growth of visits from 8,000 hits per day to over 12,000 per day by making pages more searchable and indexable for major search engines.
• Collaborated with Sales, Marketing in InterNex's web strategies and projects and product descriptions.
• Created a scheduled system with product managers, sales and marketing to regularly check and update website for content and product information.

Verity, Inc.	1995 to 1996
Webmaster

Worked with sales, marketing and engineering in creating content and design requirements for press releases, data sheets, white papers and collateral and in maintaining a concise and consistent website look.

• Collaborated with Sales, Marketing and Development in Verity's web strategies and projects.
• Implemented growth of website from 34 pages to 300 pages of content and increased accesses from 170 visits to 1000 visits per hour within one year.
• Created concepts and graphics for home page and navigational structure of site.
• Created website presentations for television specials such as ITV.com and KRON as well as trade shows.
• Trained marketing and sales staff on HTML authoring.
• Implemented localization of website for several other languages.
• Developed worldwide pages for international sales field offices, distributors and partners.

Bay Networks, Inc.	1991 to 1995
MIS Technical Specialist

• Implemented and maintained end user training program with outside training facilities. Evaluated and recommended the most cost effective program available.
• Developed a Survival Guide to assist user group with upgrade to System 7.0 enabling users to get up to speed faster with the new operating system.
• Supported field offices with all equipment maintenance, troubleshooting, AppleShare and Meeting Maker configuration support.
• Documented upgrades, technical bulletins and warranty information for distribution to TechOps, MIS Help Desk, Email and Office Automation reducing research time and increasing both productivity and troubleshooting.

3COM Corporation	1990 to 1991
Network Response Specialist

• Drafted Network documentation which included application information, operating system information, and compatibility data for workstations and servers, reducing analyst research time by 75%.
• Managed distribution lists which included periodic review, daily updating, and verification of user authorization, significantly increasing response time and maintaining name service integrity.
• Developed and implemented a procedure manual to assist the Network Response Center in trouble-shooting user and network problems, enabling response center to resolve 70% of user difficulties.
• Organized a server backup system which cut backup time 30% and provided a prompt recovery and restoring system to users with lost files.

Marine World Africa USA	1985 to 1989
Assistant Designer

• Drafted blueprints and supervised construction of exhibits to confirm that they met national zoological health and safety standards.
• Created innovative interactive displays for educational programs to educate public on endangered species and increasing attendance in classrooms by 10%.
• Supervised design and installation of murals for three major stadiums for grand opening.
• Increased park attendance 10% by creating press releases and flyers to coordinate with special events.

KNTV CHANNEL 11	1983-1984
Graphic Designer

• Created a library of artwork and computer graphics for news and weather broadcasts, increasing design department efficiency in meeting deadlines for broadcasts.
• Increased sales-force efficiency 20% by creating charts which demonstrated peak air-time.

Bachelor of Science in Graphic Design and Illustration San Jose State University	1985
3+ Network Installation and Administration 3COM Corporation	1990
Apple PC and Laserwriter Certification Apple Computer	1991
Hands-on PC Troubleshooting Maintenance and Repair Level 1 American Institute International	1992
Introduction to UNIX Infotech Development Training Institute	1993
Creating and Maintaining a World Wide Web Site UniForum	1995